Hire Forward Deployed Engineers in LATAM
Senior engineers who work with your customers under your brand, in US time zones. They handle integrations and rollouts so your product team can stay on the roadmap.
Share your brief
Your product, the customers in line, the stack they run and the time zone overlap you need. This starts the 3 to 5 business day clock.
Review a short list
Profiles already interviewed by our Tech Leads, with notes on the integrations and customer-facing work each person has done.
Interview and choose
You run your own interview, including a customer call role-play if you want one, and pick the engineer.
Onboard under your brand
The engineer joins your tools, your email and your customer calls from day one. If the fit is wrong, we replace the profile.
Why software companies hire forward deployed engineers through HitOcean
- Every enterprise deal comes with its own CRM, ERP, data warehouse and security review. Someone has to sit with the customer's team and get your product running inside their stack. When that someone is one of your product engineers, the roadmap stops. That is usually when companies start looking to hire forward deployed engineers.
- Then they find out how hard the role is to fill. OpenAI, Anthropic and Palantir are recruiting the same profile, and "forward deployed engineer" means something different at every company. What you need is a senior engineer who writes production code and can also run a call with a customer's IT lead.
- HitOcean finds that profile in Latin America. The engineer joins your team, works with your customers under your brand and keeps your hours. You keep the customer relationship. If the fit is wrong, we replace the profile. Talk to an expert about the deployments on your plate.
What a forward deployed engineer does for your customers
A forward deployed engineer works inside your customers' environments, not only on your core product. This is the work our FDEs take on.
Talk to an expertCustomer integrations
Connect your product to each customer's CRM, ERP, data warehouse and identity provider. Write the connectors, map the data and document it, so the next deployment does not start from zero.
Enterprise rollouts
Run the technical side of a new account from kickoff to go-live: environment setup, security questionnaires, data migration and the first weeks in production.
Forward deployed AI engineers
If your product runs on LLMs, the engineer adapts prompts, retrieval and evaluations to each customer's data. We have taken AI to production for Seidor, Miinta and BeValk, so we know what to screen for. If you need AI work on your core product instead, hire AI developers.
A feedback loop to your product team
FDEs see what breaks first. They turn repeated customer requests into tickets and reusable code, so each deployment takes less work than the last one.
One FDE or a deployment team
Every profile goes through the same Tech Lead review we use when you hire nearshore developers for any other role. Start with one engineer through staff augmentation, or bring in a dedicated software team when deployments become a function of their own.
Work our engineers have taken to production
Our teams built Seidor's CX Agent on LLMs, a conversational platform for Miinta, the AI assistant inside BeValk's security app, launched in 3 months, and an AI agent that supervises oil and gas wells for PAE. Also trusted by teams at Adidas, Dell, Fiat, Ford, MercadoLibre, Nissan, Renault and Stanley.
Seidor — CX Agent
Customer service automation with LLMs
- 4 people · AWS + PostgreSQL + Python + LangChain
Miinta
AI-powered conversational platform for mental health
- LLM + Laravel
BeValk
Personal digital shield with AI for everyday security
- 1 Manager + 2 developers + 1 QA · LLM + React + Laravel + AWS
PAE
AI agent for oil & gas well supervision
Which customer deployments are slowing down your roadmap?
Frequently asked questions
01 What is a forward deployed engineer?
A software engineer who works directly with your customers to get your product running in their environment: integrations, configuration, data and the first weeks in production. Palantir made the role known, and AI companies like OpenAI and Anthropic now hire for it. Unlike a solutions engineer, an FDE writes and ships production code.
02 Will the engineer work under our brand?
Yes. The engineer uses your company email, joins customer calls as part of your team and follows your processes. Your customers deal with your company, not with HitOcean. The work is remote, from Latin America, in your time zone.
03 How fast can I hire a forward deployed engineer?
Once your brief is clear, we usually present matched profiles in 3 to 5 business days. Very specific roles, like an FDE with deep experience in one ERP, can take longer, and we tell you up front.
04 Why not recruit an FDE in the US?
You would be competing with OpenAI, Anthropic and Palantir for the same people, and it can take months. A nearshore FDE from HitOcean works your hours, and companies typically save between 40% and 70% compared to hiring in the US or Europe. See how much it costs to hire developers in Latin America.
05 What happens if the engineer is not the right fit?
We replace the profile, subject to the terms of the agreement.
06 Can HitOcean help take an AI pilot to production inside our own company?
Yes. That is the other side of forward deployed work: an engineer who sits with your business teams until the AI solution works day to day. We do it through our generative AI development services and custom AI agents.
Ready to hire your first forward deployed engineer?
Tell us about your customers and your stack. In 3 to 5 business days you will be looking at senior engineers who can start on the next deployment.
Talk to an expert